Credit CardsCredit Cards are well known and a de facto payment method the world round for both online and offline transactions. PayFast currently supports the use of Mastercard and Visa credit cards.

Benefits

  • Easy to user
  • Can register credit card for faster checkout
  • No disclosing of your card information to the seller
  • Registering your card prevents unauthorised use at PayFast merchants

How it works

  1. You select items to buy on some eCommerce site, and click Checkout when you are ready to pay.
  2. You select PayFast (or Credit Card) as your payment option and are redirected to PayFast.
  3. You either register or login on PayFast and select Credit Card as your payment option.
  4. You enter your credit card details, or select a pre-registered credit card to use.
  5. PayFast completes the transaction and then returns you to the eCommerce site
  6. You receive confirmation of the transaction by email.

Note: Credit card purchases are faciliated through the purchase of a voucher from PayFast, which will then be redeemed to a seller for your purchase. “PAYFAST” will appear on your statement.

Frequently Asked Questions

Does PayFast save my credit card details?

 

We save most of your credit card details to make it faster for you to pay in future. We never save the CVV code (security code) though, which will need to be entered for every purchase.

Saving your details actually protects your card from fraudulant use as in addition to the CVV code, someone would also need to know your email address and PayFast password in order to use your card! So someone stealing your card will not be able to use it at any PayFast merchant!

And don’t worry, we encrypt all communications back & from our server and also encrypt all sensitive information (like your card details) in our database.

What is 3D Secure / Verified by Visa / Mastercard Securecode?

 

3D Secure is a technical standard created by Visa and MasterCard to further secure CNP (Cardholder Not Present) transactions over the Internet.

Mastercard brands their system as ‘MasterCard SecureCode’ and Visa call theirs ‘Verified by Visa’.

3D Secure protects your credit card against unauthorised use when you shop online. This simple service enables you to validate transactions you make over the internet by supplying a personal code. It also helps protect your account from fraudulent use by an unauthorised individual.

To find out more about credit cards, visit Visa’s website or Mastercard’s website.

Instant EFT
ABSA  FNB  Nedbank  Standard Bank

Instant EFT is PayFast’s patented, revolutionary payment method which allows you to pay via regular Internet banking from the major South African banks without having to wait 2 days for the funds to clear or having to fax proof of payment.

Unlike other systems, no special software is required to use Instant EFT and our system works across all browsers.

Benefits for you

  • No 2 day waiting period
  • No proof of payment required
  • No disclosing of your financial information
  • No delay in checkout process
  • No special software required

How it works

  1. You select items to buy on some eCommerce site, and click Checkout when you are ready to pay.
  2. You select PayFast (or Instant EFT) as your payment option and are redirected to PayFast.
  3. You either register or login on PayFast and select Instant EFT as your payment option.
  4. PayFast prompts you to pay the appropriate amount via Internet Banking to the specified account with a special reference.
  5. You open a new browser window and log into your Internet Banking and pay the appropriate amount to the “PayFast” beneficiary/recipient (details will be provided).
  6. After you’ve successfully paid, you log off Internet Banking, close the browser window and return to the PayFast payment window
  7. You then click the Verify Payment button.
  8. PayFast verifies that your payment has been received, completes the transaction and then returns you to the eCommerce site
  9. You receive confirmation of the transaction by email.
  10. As the funds have been confirmed, the Merchant starts shipping your goods right away!

Frequently Asked Questions

Which banks do you support?

 

Currently we support payments from ABSA, FNB, Nedbank and Standard Bank.

What if I don't bank with one of the supported banks?

 

You will unfortunately, not be able to use Instant EFT for the moment then, but you can still make use of credit cards or Ukash to pay online.

Do I need to send proof of payment to you or the merchant?

 

No, you don’t need to send proof of payment to either of us. PayFast’s system confirms that the actual funds have been transferred so there is no need for an email or a fax from the bank as further confirmation.

Why is the payment so fast!

 

Payfast holds bank accounts at ABSA, FNB, Nedbank and Standard Bank. When you pay, you pay into a bank account held at the same bank as your own. Because it’s an internal transfer, the payment takes place instantly and we’re able to positively acknowledge that the funds have reached our account in a matter of seconds!

mimoney

PayFast accepts mimoney as payment.

mimoney is a virtual currency – money on your mobile phone – which allows you to make cashless and cardless internet purchases. It is a great way to shop online if you don’t have a bank account or credit card.

Benefits

  • You don’t need a debit/credit card or bank account
  • No age restriction on using it.
  • You don’t need to enter any sensitive or financial details.
  • There is no risk of fraud or identity theft.
  • There are no statements, charges or fees.
  • You are in control of your spending.

How it works

  1. You select items to buy on an eCommerce site, and click Checkout when you are ready to pay.
  2. You select PayFast (or mimoney) as your payment option and are then redirected to PayFast.
  3. You either register or login on PayFast and select mimoney as your payment option.
  4. You enter the 18 digit mimoney number as well as your mobile number.
  5. PayFast redeems the voucher and gives you a voucher with the change due (if required).
  6. PayFast then returns you to the eCommerce site.
  7. You receive confirmation of the transaction by email.

Frequently Asked Questions

Where can I get mimoney?

 

You can purchase mimoney in a variety of ways:

To find out more, visit the mimoney website or the mimoney FAQ page.

Ukash

PayFast accepts Ukash as payment.

Ukash is a voucher based payment system which allows you to buy online even if you don’t have a bank account or a credit card! All you need is cash!

You simply go to one of the many retail outlets which sell Ukash, buy a voucher and then enter the 19 digit voucher number when paying online via PayFast.

Benefits for you

  • You don’t need a card or financial details,
  • can be any age,
  • can avoid fraud or identity theft,
  • have no statements, charges or fees, and
  • are in control of your spending.

How it works

  1. You select items to buy on some eCommerce site, and click Checkout when you are ready to pay.
  2. You select PayFast (or Ukash) as your payment option and are redirected to PayFast.
  3. You either register or login on PayFast and select Ukash as your payment option.
  4. You enter the 19 digit Ukash number as well as the value of the voucher (not the amount you are paying).
  5. PayFast redeems the voucher and gives you a change voucher (if required).
  6. PayFast then returns you to the eCommerce site
  7. You receive confirmation of the transaction by email.

Frequently Asked Questions

Where can I get Ukash?

 

Pick n Pay logo

In South Africa, you can buy Ukash from any Pick n Pay teller or from a number of other retail outlets.

For a full list, please refer to the Ukash website.

What if my voucher is worth more than what I'm paying for?

 

You’ll be given a change voucher after paying for the difference in price, so you won’t lose your money!

eg. If you have a Ukash voucher worth R200 and you buy something for R150, you will be given a change voucher for R50 which you can use for your next purchase.

How secure is Ukash?

 

Regulated by the UK’s Financial Services Authority (FSA) and approved by the South African Reserve Bank (SARB), you can rest assured that it is very secure and reliable!

To find out more, visit Ukash’s website or the Ukash FAQ.

PayFast Voucher

PayFast has the ability to dispense vouchers which are redeemable at any PayFast seller. Vouchers can be purchased for yourself or someone else! A PayFast voucher comes in the form of a 20 digit code sent via SMS or email.

When paying at a site which uses PayFast, just enter this 20 digit code to redeem your voucher. If your purchase is for less than the voucher amount, you will receive a new voucher for the difference.

Note: Voucher use is currently undergoing testing and is not yet available to all users. We will notify all newsletter subscribers once testing has been completed.

Benefits

  • Fast checkout
  • Great gift idea!
  • No disclosing of your financial information to the seller

How it works

  1. You select items to buy on some eCommerce site, and click Checkout when you are ready to pay.
  2. You select PayFast (or PayFast Voucher) as your payment option and are redirected to PayFast.
  3. You either register or login on PayFast and select PayFast Voucher as your payment option.
  4. You enter the 20 digit PayFast Voucher Number as well as the value of the voucher (not the amount you are paying).
  5. PayFast redeems the voucher and gives you a change voucher (if required).
  6. PayFast then returns you to the eCommerce site
  7. You receive confirmation of the transaction by email.

Frequently Asked Questions

Are PayFast vouchers redeemable at all PayFast merchants?

 

Yes, all PayFast merchants accept PayFast vouchers.

Can I give my voucher to someone else?

 

Yes, you can give your voucher to someone else by forwarding the SMS or email with the voucher number. Just like a physical voucher, it can be used by anyone who has the voucher number.

 

The volume of internet trade is growing at a phenomenal rate; however some criminal elements are taking advantage of this growth to target websites with stolen card details. It is now more vital than ever for merchants to protect their businesses against this increased risk of fraud.

The role of 3D Secure

Internet transactions are classed as ‘cardholder not present’ (CNP) transactions. Until recently, there was no easy way to identify a cardholder and confirm that it was indeed the legitimate cardholder entering the card details.

A significant proportion of chargebacks can arise as a result of the cardholder denying that they authorised a transaction. It is traditionally very difficult to successfully appeal against this sort of chargeback. The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently reducing a merchant’s exposure to disputed transactions and chargebacks of this type.

What is 3D Secure?

3D Secure stands for Three Domain Secure – the payment industry’s internet authentication standard which has been developed by the major card associations. Visa has called their version of the scheme ‘Verified by Visa’ and MasterCard have called their equivalent initiative ‘MasterCard SecureCode’. These are both collectively referred to as 3D Secure.

3D Secure authentication requires the cardholder to register their card to take advantage of this service. This is a one time process which takes place on the card issuer’s website and involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder selects a password and agrees on a secret phrase, which will be used by the card issuer during each online transaction.

3D Secure can be thought of as an online version of ‘Chip and Pin’ technology, whereby the cardholder has a personalised password registered with their card that is entered during the checkout process.

How does 3D Secure work with PayFast?

3D Secure does not yet enjoy widespread use amongst online merchants and as such, there is still a lack of understanding about what it is and how it works. This lack of understanding can lead to customers failing to complete transactions due to being asked to enter their online pin for a credit card transaction.

As such, PayFast has gone for a more measured approached with the implementation of 3D Secure where we don’t require it for every transaction, but only when the transaction value is over a specified amount (or when there is a high risk of fraud as determined by our security systems).

As a receiver of payments funded by credit cards, you have control over this value and can set it according to your specific business needs.

What are the advantages of 3D Secure?

  • The key attraction to receivers of payments is that once a cardholder registered with the scheme has input their correct 3D Secure password during a transaction and this has been successfully authenticated (and providing that they are acting legally), the liability of a chargeback arising from the cardholder denying that they authorised the transaction, should shift from the receiver to the cardholder’s issuing bank.
  • If a customer is not yet registered with the scheme, the fact that the transaction is checked by PayFast for 3D Secure compliance should give similar protection from the customer denying that they processed the transaction (providing the customer’s bank is participating in the 3D Secure scheme).
  • Increased card holder confidence, leading to increased sales. Currently, around 50% of cardholders have not participated in an electronic transaction*. A huge potential market to unlock!
  • No additional fees.

* Source: MasterCard website

Are there any limitations of 3D Secure?

Ultimately, the risk of fraud lies with the end receiver the funds, but PayFast feels that it is vital that we provide you with the necessary tools to help you to protect your business and manage and reduce your exposure to fraud, chargebacks and their associated costs.

Chargebacks can still occur even when they have been fully authenticated by 3D Secure. This can include when a customer denies receipt of the goods or is not happy with the goods received.

Frequently Asked Questions

Can I opt out of 3D Secure checks?

 

By setting your “3D Secure Amount” value very high, you will effectively “opt out” of 3D Secure checks. There are however system limits in place which override any user specified limits, so you can never totally opt out of 3D Secure.

Will it add extra time on to the customer checkout experience?

 

The 3D Secure authentication process is smoothly integrated into the payment process and will usually only add a few seconds to the normal transaction time. A small price to pay for increased protection for both the receiver and the cardholder.